6  Stakeholders

The success of the chatbot project relies on collaboration across multiple teams and individuals involved in the production, support, and technological lifecycle of the system. The primary stakeholders include:

Stakeholder Group	Role in the Project
Operators	Primary users; interact with the chatbot to obtain procedural guidance and troubleshooting support.
Technicians & Engineers	Provide expert knowledge, validate content accuracy, and support training datasets.
Production Supervisors	Monitor effectiveness, assist with workflow planning, and identify improvement areas.
IT & Automation Teams	Responsible for system deployment, backend logic, data security, integrations, and maintenance.
Production Supervisors	Provide strategic direction, approve milestones, and oversee alignment with business goals.
Documentation & Quality Teams	Ensure validation of content, compliance, and consistency with production standards.