5  Vision and Mission

• Vision

To create a reliable digital assistant capable of supporting Tyco Electronics’ workforce by providing accurate, fast, and structured access to production knowledge — ultimately improving operational performance, reducing downtime, and promoting smart manufacturing culture.

• Mission

To assist the SRTFA line workforce by offering an intuitive chatbot solution that strengthens consistency, improves productivity, and serves as a long-term foundation for future automation initiatives and smart factory capabilities.