| US-01 |
As an operator, I want to quickly find troubleshooting steps so I can fix machine errors fast. |
The chatbot displays step-by-step instructions relevant to the query. |
High |
| US-02 |
As a supervisor, I want error trends to be visible so I can make operational decisions. |
Supervisor receives summarized reports or insights. |
Medium |
| US-03 |
As a maintenance technician, I want to update solutions so the chatbot stays relevant. |
Admin panel allows updates to the knowledge base. |
Medium |
| US-04 |
As a new employee, I want guidance so I can learn procedures independently. |
Chatbot offers clear instructions validated by trainers. |
Medium |